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Privacy Policy

Effective Date: April 28, 2025

The Mill (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit dimensionmill.org (the “Site”) or engage with our services.

By using our Site, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect personal and non-personal information through the following methods:

a) Information You Provide Directly

When you interact with The Mill, you may provide us with:

  • Name

  • Email address

  • Phone number

  • Company information

  • Membership details

  • Event registrations and attendance

  • Program or service applications (e.g., Accelerator, Code/IT Academy)

b) Information Collected Automatically

We use cookies and similar tracking technologies to enhance your browsing experience and improve our services. This includes:

  • Browser type and version

  • IP address

  • Pages visited and time spent on the Site

  • Referral sources

Cookies are placed via:

  • HubSpot (including our cookie notification tool)

  • Google Analytics

Please note: We do not offer an opt-out option for cookies beyond standard browser settings. By continuing to use our Site, you consent to our use of cookies.

 

2. How We Use Your Information

We use the information we collect to:

  • Operate, maintain, and improve our website and services

  • Manage memberships and program participation through Proximity

  • Communicate with you, including sending newsletters, event updates, and marketing materials (you may unsubscribe at any time)

  • Track event attendance and program engagement

  • Analyze website usage to enhance user experience

3. Data Sharing and Third-Party Services


We do not sell or rent your personal information.

We may share your information with trusted third-party service providers solely for business operations, including:

  • Proximity: Membership management software

  • HubSpot: CRM, marketing communications, and analytics

  • Google Analytics: Website traffic analysis

  • Slack: Community messaging

Membership data collected via Proximity is securely integrated with HubSpot for CRM purposes. For more details, please review Proximity’s Privacy Policy and HubSpot’s Privacy Policy.

We ensure that all third-party providers implement industry-standard security measures, including encryption and secure servers

 


4. Data Retention

  • Personal data linked to inactive accounts is deleted from operational systems within 90 days.

  • General contact and engagement information may be retained in our CRM (HubSpot) for historical and analytical purposes, unless you request deletion.

 

5. Your Choices

  • You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.

  • You can manage cookie preferences through your browser settings.

  • To request access, correction, or deletion of your personal data, please contact us at hello@dimenionsmill.org.

 

6. Security

We take reasonable steps to protect your information, leveraging security protocols provided by Proximity, HubSpot, Google, and other platforms we use. However, no method of transmission over the Internet or electronic storage is 100% secure.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

 

8 Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us below, or ask for Austin at the front desk.